Although most sellers do their best to make their products look perfect, we feel it's also important and worthwhile to let buyers know more before buying, such as the following some notes and common problems they may encounter in the future using the product. 1. This is an external CD and DVD RW drive burner ripper, it cannot play Blu-ray discs. 2. You can use it on all Windows 11/10/8.1/8/7, Linux, and Mac computers, but it is NOT compatible with ChromeOS, Android OS, compatible with iPad OS, iOS, Tablets, and Car. 3. Although most buyers can use our device perfectly on their computer (Windows/Linux/Mac), there are still some common problems reported by a few customers, such as "your computer can not recognize the device", "current software cannot play your CDs & DVDs", and "the device cannot open the tray and get the disc out". Objectively speaking, these problems appear in all similar products (including compatible with Apple, HP, compatible with LG, compatible with Dell, and compatible with Asus optical drives). The main reason includes the setting error, preinstalled virtual driver conflict, registry error, or software decoding error. These common problems are not caused by the device itself and can be solved easily. If you encounter a similar problem when you'll receive this device, please do not worry and just let us know (You can find us through the method in the manual), and we will guide you to solve it. 4. "Play and Play" means it doesn't need to install the driver program manually, but it still requires software to play discs. So please make sure your computer has an available media player software, burning software, or ripping software before reading, burning, and ripping your CDs and DVDs. If your computer has no available software, we will recommend the best one for you. 5. The data cable is on the back of the CD/DVD drive, the other one is just a power supply cord. You can use the power cord if the USB port on your computer cannot supply enough power for this device through a single data cable. 6. Please insert the plug fully into the USB port (no gap), and secure the disc on the tray, which will ensure stable running. 7. If the data cable is too short for you, you can try a